Welcome to the Customer Forum! This forum is intended for RightNow customers to network and collaborate on real-life challenges and solutions and share best practices. While the forum is not an official RightNow support channel, RightNow employees post here when they can. Search for or scan threads for topics of interest, or create your own. Thanks for visiting, and happy posting!
Forum Boards
| name | posts | comments | activity |
|---|---|---|---|
| News and Announcements | 189 | 513 | April 26, 2013 |
| General Product Discussion | 770 | 1996 | May 17, 2013 |
| Reporting and Analysis | 1969 | 4438 | May 16, 2013 |
| Knowledge base and Search | 381 | 1134 | 10:14 PM |
| Incident Response Management | 1109 | 3587 | 10:09 PM |
| Agent Desktop and App Builder | 304 | 769 | May 16, 2013 |
| Chat and Co-browse | 260 | 765 | May 17, 2013 |
| Surveys and Voice of the Customer | 255 | 771 | May 17, 2013 |
| Communities and Cloud Monitor | 233 | 526 | May 6, 2013 |
| Marketing and Campaign Management | 274 | 523 | May 6, 2013 |
| Opportunity Tracking | 66 | 149 | April 16, 2013 |
| Cloud Services Portal | 12 | 3 | July 5, 2012 |
| Upgrading RightNow | 112 | 339 | January 2, 2013 |
| Site Feedback | 32 | 213 | April 1, 2013 |
| Job Board | 44 | 6 | January 17, 2013 |
New Discussions
| name | rating | author | activity | ||
|---|---|---|---|---|---|
| SEC_VALID_ENDUSER_HOSTS - IP Ranges? | 1 | 3 | Dave_K | 10:14 PM | |
| Auto Responses | 2 | 4 | Matt Hulyer | 10:09 PM | |
| Scheduled Report Not Converting Dates into Excel Formated... | 0 | 3 | sabina horrocks | May 16, 2013 | |
| Ajax in Desktop Javascript Integration | 0 | 2 | Marv Ferrer | May 16, 2013 | |
| Customer SLA not ticking when in Waiting | 0 | 4 | Maria Olsson | May 16, 2013 |
Recently Answered Questions
| name | rating | author | activity | ||
|---|---|---|---|---|---|
| Counting incidents sent back to the queue - assigned to no...Answered | 4 | 162 | Peter P | May 16, 2013 | |
| Automatically display a specific level (ie 2nd...Answered | 3 | 20 | MikeA | May 14, 2013 | |
| Can I get Quick Preview (and only Quick Preview) on...Answered | 100% | 10 | 1899 | ChrisMartin | May 10, 2013 |
| Calculated FieldAnswered | 21 | 105 | Luis Melo | May 7, 2013 | |
| Report to find a specific string in all answersAnswered | 8 | 46 | The_LAN_Guru | May 1, 2013 |
