Welcome to the Customer Forum! This forum is intended for RightNow customers to network and collaborate on real-life challenges and solutions and share best practices. While the forum is not an official RightNow support channel, RightNow employees post here when they can. Search for or scan threads for topics of interest, or create your own. Thanks for visiting, and happy posting!
Forum Boards
| name | posts | comments | activity |
|---|---|---|---|
| News and Announcements | 150 | 353 | May 8, 2012 |
| General Product Discussion | 642 | 1707 | 8:27 AM |
| Reporting and Analysis | 1804 | 4014 | 4:14 PM |
| Knowledge base and Search | 328 | 1049 | 10:37 AM |
| Incident Response Management | 1031 | 3403 | May 14, 2012 |
| Agent Desktop and App Builder | 264 | 670 | May 8, 2012 |
| Chat and Co-browse | 239 | 715 | 2:17 AM |
| Surveys and Voice of the Customer | 234 | 736 | April 24, 2012 |
| Communities and Cloud Monitor | 210 | 453 | May 9, 2012 |
| Marketing and Campaign Management | 253 | 477 | April 27, 2012 |
| Sales | 61 | 140 | May 4, 2012 |
| Cloud Services Portal | 10 | 3 | January 23, 2012 |
| Upgrading RightNow | 110 | 338 | February 13, 2012 |
| Site Feedback | 24 | 175 | April 12, 2012 |
| Job Board | 29 | 6 | August 26, 2011 |
New Discussions
| name | rating | author | activity | ||
|---|---|---|---|---|---|
| Search Knowledgebase Report- Read Only | 0 | 2 | Steve Fitzgerald | 10:37 AM | |
| Variables in Chat Standard Text | 0 | 4 | Deniz Delikan | 2:17 AM | |
| Create relationship between answer and custom business... | 0 | 5 | The Joan | Yesterday | |
| Mailings: having the option for users to attach a file | 0 | 5 | Jessica Mock | Yesterday | |
| Reporting Count of Customer Incident Field | 0 | 4 | Steve Fitzgerald | Yesterday |
Recently Answered Questions
| name | rating | author | activity | ||
|---|---|---|---|---|---|
| Report on Incident where secondary contact is XAnswered | 6 | 12 | kgrady209 | 9:19 AM | |
| Manually add users to Answer notify/subscribe emailsAnswered | 2 | 265 | MikeA | May 9, 2012 | |
| Disable certain profiles the ability to Assign emails?Answered | 2 | 39 | Dave_K | May 8, 2012 | |
| Help in using Incident Perf TableAnswered | 5 | 950 | JBD | May 2, 2012 | |
| Having issues with Round Robin?Answered | 12 | 611 | Josh Palmeri | May 1, 2012 |
