Here you can find customer experience & relationship management solution resources and tools. Our customer community was developed to allow you to personally collaborate with your peers and the Oracle Service Cloud team to achieve the best possible result from using our products and services.

Helpful Links

User Discussion Forum

Collaborate on challenges and solutions, find answers to your questions, share best practices with your peers and the Oracle Service Cloud team.

Customer Success Blog

Find the information on new product releases, best practices, member spotlights, advice from other members, upcoming events and more.

Product Tutorials

Watch videos that describe product functions, features and best practices.


Find detailed guidance to help you configure, use, and upgrade Oracle Service Cloud.