Oracle Service Cloud

Recent Blog Posts

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Understanding Your Knowledge Base Performance2100%
Entry posted Yesterday by Danette Beal, tagged Best Practices, Product / Product Release
It’s Time to Flip the Switch and Start Using Browser User I...14100%
Entry posted July 19, 2017 by Susie, tagged Best Practices, Product / Product Release

New Discussions

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Upgrade-Feb 17 to May 174100%
Topic posted July 20, 2017 by Muthulakshmi Muthaiah in Discussion Forum > Upgrading Oracle Service Cloud public
Export/Print Formatting or Layout Issue
Topic posted 12:18 PM by Mike Kramer in Discussion Forum > Reporting and Analysis public
How to pass data to chat without form.1
Topic posted July 19, 2017 by Wojciech Dzikowski in Discussion Forum > Syndication Widget public
Multi-select by checkbox / form controls in a report1
Topic posted 5:07 AM by Lorna in Discussion Forum > Reporting and Analysis public

New Answers

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Modifying Standard Text Availability by Profile Type?Answered1100%
Topic last edited 2:00 PM by Andy Townshend in Discussion Forum > Agent Desktop and Configuration public
Chats Waiting with Agents availableAnswered2
Topic posted 8:11 AM by Kwabena Adjei in Discussion Forum > Chat and Co-browse public
Customize Oracle Service Cloud Logo at Top Left of Agent...Answered1100%
Topic posted Yesterday by James Fleming in Discussion Forum > Agent Desktop and Configuration public
Timestamp Capturing on Starting and Completion of an...Answered1
Topic last edited July 20, 2017 by Vinay Tatti in Discussion Forum > Field Service public
Ask A Question Page - Additional Fields / ValidationAnswered4100%
Topic last edited Yesterday by Carl Hunter in Discussion Forum > Customer Portal public

Trending Ideas

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[Under Consideration] Display Unscheduled Activities on Map1116
Idea last edited February 17, 2017 by Cathy Mikolajek, tagged Field Service
Ability to configure the resource tree with different icons13
Idea posted July 25, 2017 by Rosalie Cho, tagged Field Service
Include User Type in Daily Extract User List Fields data set11
Idea last edited July 6, 2017 by Miguel Angel Lopez, tagged Field Service
Possibility to fix zoom in on the map22
Idea posted May 26, 2017 by Zdenek Salava, tagged Field Service
Resource tree management - Prevent bucket movement2
Idea posted July 24, 2017 by EDSON ROBERTO RICARDO JUNIOR, tagged Field Service

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