The Oracle Service Cloud Community brings together like-minded individuals to share insights and solve problems in person and online. Find out different business strategies and product functionality customers are using to get the greatest possible result from our products and services. Brainstorm, collaborate, and learn how you can enhance your relationship with your customers and improve your customers' points of interaction with your brand.

Community At A Glance


Find the forum, user groups, documentation, and tutorials to help you deliver great customer experiences.


Find resources including documentation, sample code and the forum for extending Oracle Service Cloud throughout the enterprise.

Idea Lab

Share your ideas and enhancement requests and vote on your favorites of others. Please do a quick search first to see if your ideas have already been submitted.


Search the knowledge base and submit your question to Customer Care.

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