Oracle Service Cloud

Recent Blog Posts

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Simplifying Troubleshooting Process for Admins and Agents5100%OSvCTroubleshootAddIn.zip
Entry posted April 3, 2018 by Edson Junior, tagged Product / Product Release
Doing Heroic Work But Missing the Cape? Become a CX Hero.100%
Entry posted March 28, 2018 by eleep, tagged Modern Customer Experience

New Discussions

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Bucket & Work Zone allocation3
Topic last edited April 23, 2018 by Richard Laird in Discussion Forum > Field Service public
Last one month record in ROQL2
Topic posted Yesterday by Muthulakshmi Muthaiah in Discussion Forum > Connect Data Services public
unable to drag/drop email message as attachment
Topic posted Yesterday by MaryG in Discussion Forum > Incident Management public
Recommendation for Maximum Description Size
Topic posted Yesterday by JLFolkman in Discussion Forum > Incident Management public

New Answers

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How do I change the icon for a new object in the menu?Answered3
Topic posted Yesterday by Noorshabah Ramjanee in Discussion Forum > Incident Management public
Parent Incident status with Parent-Child relationAnswered3
Topic posted Yesterday by chidambaram CT in Discussion Forum > Reporting and Analysis public
Standalone Knowledge Management SolutionAnswered2
Topic posted April 23, 2018 by Navin Jose in Discussion Forum > Knowledge Management public
ERROR: Selected column is not an object: ProfileAnswered6
Topic posted April 18, 2018 by JJ in Discussion Forum > Customer Portal public
Abuse Detection library usage...Answered5100%
Topic posted April 18, 2018 by santhosh xavier in Discussion Forum > Customer Portal public

Trending Ideas

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[Under Consideration] Custom Process for Tasks2534
Idea last edited June 30, 2015 by Vimal Chopra
[In Development] Allowing in thread editing of consumer...25
Idea last edited Yesterday by Nivedhitha Sundaramurthi, tagged Incident Management
Make quick-search and filter icons visible on touch devices...
Idea posted April 23, 2018 by Leena, tagged Agent Browser UI
New Service Request "status type" needed
Idea posted April 23, 2018 by Mike Roys, tagged Community, Customer Portal, Incident Management
[Delivered] Exif data from a photo11
Idea last edited April 23, 2018 by Mike Wierzbowski, tagged Field Service

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