Oracle Service Cloud

Recent Blog Posts

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2017 All-Stars: Where are the Women?2100%
Entry posted June 21, 2017 by Danette Beal, tagged Awards, Industry News and Events
Don't Let Your Configuration Un-Do Your Compliance1100%
Entry posted May 24, 2017 by Laurie Buxton, tagged Best Practices, Product / Product Release

New Discussions

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Chat timestamp on end user
Topic posted 12:43 PM by Hanna Page in Discussion Forum > Chat and Co-browse public
Reports accessible out side OSvC through a URL?3
Topic posted 4:46 AM by Adla S in Discussion Forum > Reporting and Analysis public
Alternate column names when using <rn:field...2
Topic last edited Yesterday by Anthony Smith in Discussion Forum > Knowledge Management public
OSCinfo.bat4
Topic posted June 21, 2017 by kerry walker in Discussion Forum > General Product Discussions public

New Answers

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Subject without Reference NumberAnswered7
Topic posted June 20, 2017 by Niven in Discussion Forum > Agent Desktop and Configuration public
What is the maximum number of "Answer Access...Answered4
Topic posted Yesterday by Niven in Discussion Forum > Agent Desktop and Configuration public
Using POST to go directly to Chat Landing page if we get all...Answered3
Topic posted June 19, 2017 by Douglas Henrique in Discussion Forum > Customer Portal public
Linking IncidentsAnswered6
Topic posted June 19, 2017 by Alistair Caw in Discussion Forum > Incident Management public
Limit Delivery randomly to <1% of audience or set #of...Answered2
Topic posted June 21, 2017 by Mark Howard in Discussion Forum > Outreach / Marketing Campaigns public

Trending Ideas

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Quota change doesn't equal to configure quota settings1
Idea last edited Yesterday by Zsolt Tolgyesi, tagged Field Service
No release notes on Mandatory Maintenance.
Idea posted Yesterday by Kiran Reddy, tagged Other
Set service window as part of suspend1
Idea posted June 21, 2017 by Jon Anderson, tagged Field Service
Show log of basic data about test site refresh: date,...
Idea posted June 21, 2017 by Mig Ponce, tagged Agent Desktop, Other, System Admin and Configuration
More Access for Workspace Rules711
Idea posted December 10, 2013 by Marv Ferrer, tagged Agent Desktop, Chat, Incident Management

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