Oracle Service Cloud

Recent Blog Posts

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Fine-Tuning Your Service Cloud Configuration Settings1100%
Entry posted June 7, 2018 by Luis Melo, tagged Member Spotlight, Product / Product Release
What's Waiting in Oracle Service Cloud 18B Release for...9100%
Entry posted May 24, 2018 by Daniel Foppen, tagged Product / Product Release

New Discussions

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What fields are returned with a customer techmail response...1
Topic posted June 22, 2018 by Bill Utter in Discussion Forum > Customer Portal public
How to get and set value of chat request form filed using...2
Topic last edited June 22, 2018 by wang jin in Discussion Forum > Customer Portal public
Are Contacts and Organizations required for using the...5
Topic posted June 22, 2018 by Praveen Woody in Discussion Forum > Agent Desktop and Configuration public
Ensure segment relates to specific opportunity7100%
Topic posted June 14, 2018 by Daniel C in Discussion Forum > Outreach / Marketing Campaigns public

New Answers

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Auto Save IncidentAnswered5
Topic posted June 20, 2018 by Andrew Wooster in Discussion Forum > Connect Data Services public
Assign to Team ScreenAnswered3
Topic posted June 21, 2018 by Chris S in Discussion Forum > Field Service public
Is there a way to Attach Service Request to Another Service...Answered5100%
Topic posted June 21, 2018 by Jepee Celorico in Discussion Forum > Agent Desktop and Configuration public
Get Product Name for IDAnswered1
Topic posted June 21, 2018 by chidambaram CT in Discussion Forum > Reporting and Analysis public
Setting a Menu Value in Connect for PHPAnswered3
Topic posted June 19, 2018 by Mike Waldron in Discussion Forum > Connect Desktop Frameworks public

Trending Ideas

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[In Progress] BUI thread wysiwyg editor hyperlinks12
Idea last edited June 22, 2018 by Diana Hunt, tagged Agent Browser UI, Incident Management
Phone App for IOS & Android with default settings1
Idea posted June 22, 2018 by Nick Broadbent
Publish Search Results as User types
Idea posted June 22, 2018 by Nick Broadbent, tagged Customer Portal
Color Blind Setting to change all colors on Portal screens
Idea posted June 22, 2018 by Nick Broadbent, tagged Customer Portal
[In Development] Travel Time Predictions23
Idea last edited June 21, 2018 by Mike Wierzbowski, tagged Field Service

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