Oracle Service Cloud Products I Use:
    Agent Desktop, Chat, Connect Desktop Integration (JavaScript API), Connect Knowledge API, Connect PHP API (CPHP), Connect Rest (CREST), Connect Web Services for SOAP (CWSS), Custom Process Event Handlers, Feedback/Surveys, Incident Management, Outreach/Marketing Campaigns, Reporting and Analytics, Social Monitor
    Using Oracle Cloud Service (fka RightNow) since:


    • Last online September 25, 2018
    • Joined July 18, 2017

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