compassionAUExpert

Knowledge is of two kinds. We know a subject ourselves or we know where to find information on it. -Samuel Johnson

Profile

    Photo:
    First Name:
    Daniel
    Last Name:
    Jang
    Organization:
    Compassion Australia
    My relationship to Oracle is:
    Customer, Partner, Consultant
    Industry:
    Non-profit/ Association
    Country:
    Australia
    Oracle Service Cloud Products I Use:
    Cloud Monitor, Customer Portal (Web Self-Service), Dynamic Agent Desktop, Email Response Management, Feedback (Surveys), Knowledge base, Marketing, Reporting and Analytics, Sales
    Using Oracle Cloud Service (fka RightNow) since:
    2009
    About Me:

    I am CRM Evangelist, Trainer and Innovator for Compassion Australia, a Christian non-profit international development agency assisting children living in extreme poverty in over 26 developing countries. Visit our website here.

    Prior to Compassion, I worked for IBM Global Business Consulting Services as Senior CRM Consultant and People Manager. As Certified Siebel Consultant, I specialised in large-scale Siebel implementations for both IBM and IBM's corporate clients. My previous clients include: UBS Investment Bank, Vodafone, Australian Government (Canberra) and United Nations Headquarters (New York).

    Stats

    • Last online June 30, 2011
    • Joined August 20, 2009

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