My relationship to Oracle is:
Customer
Oracle Service Cloud Products I Use:
Agent Desktop, Chat, Connect Knowledge API, Connect PHP API (CPHP), Connect Web Services for SOAP (CWSS), Custom Process Event Handlers, Customer Portal, Incident Management, Integration, Knowledge Management, Outreach/Marketing Campaigns, Policy Automation, Reporting and Analytics, Support and/or Innovation Community
Using Oracle Cloud Service (fka RightNow) since:
2006