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Profile
Oracle Service Cloud Products I Use:
Agent Desktop, Chat, Cobrowse, Chat APIs, Connect Knowledge API, Connect Web Services for SOAP (CWSS), Customer Portal, Feedback/Surveys, Incident Management, Integration, Knowledge Advanced, Knowledge Foundation, Outreach/Marketing Campaigns, Policy Automation, Reporting and Analytics, Self-Service for Facebook, Social Monitor, Support and/or Innovation Community
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- Last online Yesterday
- Joined June 5, 2015
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