Profile

    First Name:
    Dawn
    My relationship to Oracle is:
    Customer
    Industry:
    Other
    City:
    Schenectady
    US State:
    New York
    Country:
    United States
    Oracle Service Cloud Products I Use:
    Agent Desktop, Chat, Cobrowse, Chat APIs, Connect Knowledge API, Custom Process Event Handlers, Customer Portal, Desktop Add-In Framework (.NET API), Feedback/Surveys, Incident Management, Integration, Knowledge Foundation, Multi-channel Toolkit, Policy Automation, Reporting and Analytics
    Using Oracle Cloud Service (fka RightNow) since:
    2014

    Stats

    • Last online April 5, 2019
    • Joined June 12, 2015

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