Bastiaan van der KooijGuru

Oracle Service Cloud Specialist @ CX Builders

Profile

    First Name:
    Bastiaan
    My relationship to Oracle is:
    Consultant, Developer, Partner
    Industry:
    Consulting / Pro. Services
    Country:
    Netherlands
    Oracle Service Cloud Products I Use:
    Agent Desktop, Chat, Cobrowse, Community Self Service, Chat APIs, Connect Desktop Integration (JavaScript API), Connect Knowledge API, Connect PHP API (CPHP), Connect Rest (CREST), Connect Web Services for SOAP (CWSS), Custom Process Event Handlers, Customer Portal, Desktop Add-In Framework (.NET API), Feedback/Surveys, Incident Management, Integration, Knowledge Advanced, Knowledge Foundation, Outreach/Marketing Campaigns, Multi-channel Toolkit, Policy Automation, Reporting and Analytics, Self-Service for Facebook, Social Monitor, Support and/or Innovation Community
    Using Oracle Cloud Service (fka RightNow) since:
    2007

    Stats

    • Last online November 13, 2017
    • Joined January 30, 2014

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