Profile

    Oracle Service Cloud Products I Use:
    Agent Desktop, Chat, Cobrowse, Community Self Service, Chat APIs, Connect Desktop Integration (JavaScript API), Connect Knowledge API, Connect PHP API (CPHP), Connect Rest (CREST), Connect Web Services for SOAP (CWSS), Custom Process Event Handlers, Customer Portal, Desktop Add-In Framework (.NET API), Feedback/Surveys, Field Service, Incident Management, Integration, Knowledge Advanced, Knowledge Foundation, Outreach/Marketing Campaigns, Multi-channel Toolkit, Policy Automation, Reporting and Analytics, Self-Service for Facebook, Social Monitor, Support and/or Innovation Community
    Using Oracle Cloud Service (fka RightNow) since:
    2017

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    • Last online 4:35 AM
    • Joined January 7, 2017

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