Profile

    First Name:
    Mike
    My relationship to Oracle is:
    Consultant, Partner
    Industry:
    Consulting / Pro. Services
    Country:
    New Zealand
    Oracle Service Cloud Products I Use:
    Agent Desktop, Chat, Cobrowse, Community Self Service, Chat APIs, Connect Desktop Integration (JavaScript API), Connect Knowledge API, Connect PHP API (CPHP), Connect Rest (CREST), Connect Web Services for SOAP (CWSS), Custom Process Event Handlers, Customer Portal, Desktop Add-In Framework (.NET API), Feedback/Surveys, Field Service, Incident Management, Integration, Knowledge Advanced, Knowledge Foundation, Outreach/Marketing Campaigns, Multi-channel Toolkit, Policy Automation, Reporting and Analytics, Self-Service for Facebook, Social Monitor, Support and/or Innovation Community
    Using Oracle Cloud Service (fka RightNow) since:
    2008

    Stats

    • Last online September 12, 2018
    • Joined July 14, 2008

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