My relationship to Oracle is:
Consulting / Pro. Services
Oracle Service Cloud Products I Use:
Using Oracle Cloud Service (fka RightNow) since:
Passionate developer with mastery in Agent Desktop, Customer Portal Customization(PHP) and Integration(SOAP WS) and Customization(Add-In), Report Scripts, Custom Process, Event based notification.
Analytics design in CP using jQuery, d3.js, node.js and angular.js frameworks.
Interested in Client Interactions. Business Analysis, Requirement Gathering, Requirement elucidation, Design document and Testing are my key skills.