Profile

    My relationship to Oracle is:
    Consultant, Developer, Partner
    Industry:
    Consulting / Pro. Services
    City:
    Chicago
    US State:
    Illinois
    Country:
    United States
    Oracle Service Cloud Products I Use:
    Agent Desktop, Chat, Cobrowse, Chat APIs, Connect Desktop Integration (JavaScript API), Connect PHP API (CPHP), Connect Rest (CREST), Connect Web Services for SOAP (CWSS), Custom Process Event Handlers, Customer Portal, Desktop Add-In Framework (.NET API), Feedback/Surveys, Incident Management, Integration, Knowledge Management, Outreach/Marketing Campaigns, Multi-channel Toolkit, Policy Automation, Reporting and Analytics, Social Monitor
    Using Oracle Cloud Service (fka RightNow) since:
    2011

    Stats

    • Last online December 24, 2018
    • Joined April 4, 2013