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    Guillaume BORDES
    Migration CP 3.2 -> CP3.3
    Topic posted July 17, 2017 by Guillaume BORDESRookie 
    31 Views, 1 Comment
    Title:
    Migration CP 3.2 -> CP3.3
    Content:

    Hello,

    I'm currently trying to migrate our customer portal from the version 3.2 to 3.3.

    I've the following error : Error - page: '/chat/chat_landing.php' The widget standard/utils/RightNowLogo is not supported on the current framework version: 3.3. It is valid for the following framework versions: 3.0, 3.1, 3.2

    When I look the documentation, I've to disable the RightNowLogo widget.

    But I don't know how to do that because when I'm on the administration site, I don't find the widget RightNowLogo (but I see OracleLogo).

    When I connect on the site, and download "chat_landing.php" i don't see any references to the widget RightNowLogo. When I go on the folder standard/utils, I see the 2 widgets RightNowLogo & OracleLogo.

    Finally, my question is simple : How to disable the widget RightNowLogo ? Thank you in advance for your help.

    Best Regards,

    Guillaume BORDES

    Version:
    Customer Portal 3.2 to 3.3

    Answer

     

    • Pramod V

      Solution is very simple,

      In CP 3.2 you have this widget, possibly in CO 3.3 this has been replaced with an equivalent mostly Oracle logo. If you want Righnow logo then copy the image to asset folder and refer it in templates.

      I think you need to check the template referred by chat_landning.php as it has the logo details.

      ~VIP