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    [Under Consideration] Create an Administrative Log
    Idea posted July 24, 2009 by SCSpecialist, last edited October 16, 2014 by Vimal ChopraApprentice, tagged System Admin and Configuration 
    322126 Views, 31 Comments
    Title:
    [Under Consideration] Create an Administrative Log
    User Story / Description:

    At present there is no log for administrators changes(who, when, description of changes such as:

    - changes to staff accounts(who created, who edited)

    -rule logs changes(when changes were made , by who, what changes)

    -Custom Fields(who created, when)

    It is good to have this

    Comment

    • DonP

      Great idea! Agree it is hard to be able to decphire what changes have been made and then the why factor.

       

      I can see us using this ability lots.

       

      Don

    • January Fredericks
      Take it one step further. Ability to roll back changes?
    • NoahMiles
      It would be super awesome if configuration changes could be tracked in an audit log - specifically changes to message bases and configuration settings.  This would make upgrading much easier, especially since it is easy to forget to document a change.  If everything in "System Configuration" was tracked, then during an upgrade, we could just use that list to confirm our changes.
    • Danny

      Yes, a complete change control system, with versioning, would be ideal. But at least a full log would be helpful. The rules editor has a basic history, but this is not easily accessible and does not show the actual change history.

       

      Being able to roll back a set of rules changes that turn out to have errors would be great.

    • NoahMiles
      Yes!  This would be super awesome.  I would also like to see it track all changes in the "System Configuration" including any changes to message bases, agedatabaseutility config settings, etc.  Having a log of every change would make upgrading super easy when it comes to identifying changes made to configuration.
    • Kyle
      I don't suppose we can have this in place for the Aug 09 release? big-grin.gif
      big-grin.gif (681 Bytes)
    • jdenstone
      Yes, this would be a great addition!
    • jkershner
      This is a must have!  Please add this.
    • Michael L
      I think this is a great idea.  Noah mentioned that System Configuration changes should  be logged.  I believe this currently is the case in the "Log File" on the Settings page.  It is only System Configuration changes, though.
    • klcrandall

      We've tried to do this ourselves in a spreadsheet and the hassle factor makes it prohibitive. We generally capture big things, but there are a lot of adjustments that aren't logged.

       

      Great idea.

    • Danny

      This would be a huge advantage, plus meeting the auditing requirements at the university. At the moment we are 'grandfathered' in to having a non-compliant system for audit - but I don't know how long that will continue.

       

      For ITIL compliance, we should in any case have Change Control in the product.

    • Michelle Walter

      If this audit log could contain things such as why a staff account got disabled (manually vs. too many invalid login attemps vs. time expiry), this would be great!

    • compassionAU

      RNT for your comments on the timeline please?

      This feature will be so valuable to RN administrators in all organisations.

    • bryan.arndorfer

      It would be nice to have a a way to view all the changes made to the system, in configuration windows(mailboxes, workspaces, rules, users, profiles, etc...) in a central location.  Such as inside the pre-built analytics functions.  When managing interfaces and instances with multiple administrators, it would be nice to have a report that we can build, to send alerts/notifications if specific object change.  

      This would also help in auditing purposes.  Putting all the logs in a central location, with the ability to filter for the various groups that need to see these type of items.

       

      Currently we go into each record(workspace, user, profile, etc...) and view the audit log.  This permits us to see the information we need, but not very quickly, and only one a record by record basis.

    • bryan.arndorfer

      It would be nice to have a a way to view all the changes made to the system, in configuration windows(mailboxes, workspaces, rules, users, profiles, etc...) in a central location.  Such as inside the pre-built analytics functions.  When managing interfaces and instances with multiple administrators, it would be nice to have a report that we can build, to send alerts/notifications if specific object change.  

      This would also help in auditing purposes.  Putting all the logs in a central location, with the ability to filter for the various groups that need to see these type of items.

       

      Currently we go into each record(workspace, user, profile, etc...) and view the audit log.  This permits us to see the information we need, but not very quickly, and only one a record by record basis.