This is a public Forum  publicRSS

Topic

    Nisar Ahmed
    Chatbot for OSvC?Answered
    Topic posted December 5, 2017 by Nisar AhmedMaster 
    39 Views, 4 Comments
    Title:
    Chatbot for OSvC?
    Content:

    Has this been released for Service Cloud? Or is it still in the pipeline? Has there been any word on its release?

    Version:
    3.3.3

    Best Answer

    Suresh Thirukoti

    Yes......ICS is full form of Integration Cloud Service...its middleware tool on cloud....we use it for various scenarios and use cases for POCs/Feasibility checks.............For ICBS (Oracle Intelligent ChatBot Cloud Service) datasheet...

    https://cloud.oracle.com/opc/paas/datasheets/Oracle+MCE+Bots+Datasheet.pdf

    ~Suresh

     

    Answer

     

    • Suresh Thirukoti

      Oracle Intelligent ChatBot Cloud Service released very recently....I think Oracle will think of use cases and accelerator development w.r.t. OSvC ......Until then via ICS, there can be easier integration between both since they support standard APIs

      ~Suresh

    • Nisar Ahmed

      Thanks for the reply. So you're saying it's not in production yet and until then I should make use of ICS? Sorry to ask this, but what exactly is ICS?

    • Suresh Thirukoti

      Yes......ICS is full form of Integration Cloud Service...its middleware tool on cloud....we use it for various scenarios and use cases for POCs/Feasibility checks.............For ICBS (Oracle Intelligent ChatBot Cloud Service) datasheet...

      https://cloud.oracle.com/opc/paas/datasheets/Oracle+MCE+Bots+Datasheet.pdf

      ~Suresh

       

    • JessicaB

      Hi All - OSvC will be releasing our Virtual Assistant soon, while it's not a bot it is a similar option. We're tracking the VA idea here in the Idea Lab if you'd like to vote or add your use case to the thread. Thank you!