Because social impacts nearly every aspect of business, having a clear framework for understanding the fundamentals of community health and ROI is an important part of getting started with and ultimately succeeding with community.
This seminar will provide an overview of the foundations of community health as well as a straightforward methodology for measuring a community's business impact.
Who should attend: Clients interested in or newly working with Social, new Community Managers and Administrators
John Kembel, Vice President of Social Solutions for RightNow
View the recorded event here: http://rightnow.adobeconnect.com/p19873106/