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    [Under Consideration] Possibility to enable Manual zoom in...
    Idea posted January 12, 2018 by Zdenek SalavaExplorer, last edited January 16, 2018 by eleepHero, tagged Field Service 
    33 Views, 2 Comments
    [Under Consideration] Possibility to enable Manual zoom in the Maps view(Manage) in the OFSC
    User Story / Description:

    Possibility to enable Manual zoom in the Maps view(Manage) in the OFSC

    Now after every move and change of WO in the route starts a default position of zoom in the map view. The dispatcher has to adjust the zoom required for his work again and again. This behavior with the combination of low speed loading of maps data. It hinders normal work with the map and the dispatchers can not work with the Oracle maps in the OFSC. This is negatively impacted by the quality of the assembled route and the drop in performance.


    We suggest using the same configuration as in the Mobility(attached image) and add a "Manual Zoom" checkbox where the dispatcher can switch the static zoom view.




    • Mike Wierzbowski


      Thanks for sharing your idea on the Idea Lab. Your ideas are very important to us and we appreciate you taking the time to send us this information.

      Ideas are evaluated based on several factors including the value it could bring to our diverse set of customers, how the request fits with our product strategy and vision, how many customers support the request, development cycle, etc...

      Our team will review your suggestion for future consideration. When we have additional information to share we will post an update.

      In the meantime:

      • Please visit this Support Center page to access a consolidated list of links related to Oracle Field Service Cloud releases and documentation, top knowledge answers, important announcements and more.
      • If you are facing specific business challenges we advise contacting your Customer Success Manager or Oracle Consulting Services. They have access to Oracle Field Service Cloud implementation experts and have provided solutions to customers across a wide range of industries.


      Oracle Field Service Cloud Product Management Team

    • Zsolt


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