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    Daniel Thomas
    Custom Scripts from report are not running on the Portal.Answered
    Topic posted May 16, 2018 by Daniel ThomasRookie 
    37 Views, 2 Comments
    Title:
    Custom Scripts from report are not running on the Portal.
    Content:

    We have a custom report that gets run on the portal. When I add columns or making changes it reflects on the portal. When I add my custom script to the report, the changes do not reflect on the portal. I am not sure if there is a setting somewhere that enables it or if the Portal cannot run custom scripts. I know my custom script is working because when I run the stand alone OSC report it works fine and manipulates the table the way I want. 

    Version:
    OSC 18.0

    Best Answer

    Gursimran Singh Saini

    Custom Scripts in Report do not work on Portal.

    More info here: https://cx.rightnow.com/app/answers/detail/a_id/2284

    Note: Custom scripts only run while using the report from the Oracle Service Cloud console. These same reports do not run the custom scripts while used from the Customer Portal Pages.

    Answer