Event
Communities are dynamic environments, which means success can be a moving target. Simply launching one is not enough to create value for your company or your customers. Without actively focusing on building relationships and engaging users, activity can wane (or get out of hand) and ultimately derail the success of your community. This expert seminar will give you an opportunity to learn proven engagement practices that are known to help take the strength of online communities to the next level.
In this seminar attendees will learn actionable techniques for:
- Facilitating increased member interaction
- Leveraging the power of taking first action to strengthen advocacy
- Breaking down barriers to conversation entry through increasing social proof
- Humanizing your interactions to create an inviting community culture
- Capturing metrics that showcase user engagement trends
Who should attend: Community Managers and Moderators looking to strengthen the activity and loyalty of their community members
Mike Alber, Community Management Consultant
View the recorded event here: http://rightnow.adobeconnect.com/p26334318/
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Who attended?
- Yes (9)
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If you have a question on this topic, be sure to post it here in advance of the event. During the event, the team will spend a significant portion of the Seminar answering previously submitted questions, as well as questions asked live during the web conference.
Hope to see you there,
~Merlyn
Merlyn Gordon
Product Marketing Manager
Email: merlyn.gordon@rightnow.com
Twitter: @merlyngordon
LinkedIn: linkedin.com/in/merlyngordon
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