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Idea

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    Allow KM search to save persistent search of products
    Idea posted April 13, 2018 by Timothy MohleJourneyer, tagged Agent Desktop, Knowledge Advanced, Knowledge Foundation 
    37 Views, 1 Comment
    Title:
    Allow KM search to save persistent search of products
    User Story / Description:

    When clicking "Search Knowledgebase", it does not offer the option to persistently save products, and instead searches all products by default.

    Comment

     

    • James Carstairs

      It is always recommended to search without a product to ensure you get all possible matches.

      Searching with a product is something which can be achieved with a customization.  You would need to discuss with consulting further.