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    Setting Favorites for Areas
    Idea posted August 29, 2018 by StefanJourneyer, last edited August 29, 2018, tagged Field Service 
    Setting Favorites for Areas
    User Story / Description:

    Using OFSC Manage we have the ability to set Favorites but this can only be used to set Engineers or Technicians as Favorites it would be useful to have favorites on all levels for example "Area Bucket" can be set as a favorite allowing the user to view all the Technicians under one Favorites making the user experience more fluid and beneficial.  Currently when the area is added as a Favorite it will not show the Technicians in the provider tree they can be seen in time view by selecting 'All Technicians;'