This is a public Idea Center  publicRSS

Idea

    1 liked this

    "Auto-login" (save login credentials) in...
    Idea posted September 3, 2018 by Zdenek SalavaExplorer, tagged Field Service 
    177 Views, 5 Comments
    Title:
    "Auto-login" (save login credentials) in OFSC Mobile Android App
    User Story / Description:

    Hello,

    Could you create an option to save login credentials in OFSC Mobile Android App ? (Hold the login session to it does not expire - like other common native applications where you can create an account(Google, Facebook, Office...).

    We have a feedback that nobody use the OFSC native Android Mobile App because this app do not remember the login credentials(Unlike the browser that automatically completes the login credentials).

    We have the authentication already solved at the mobile device level.

    Thank you for answer.

    Best Regards,

    Zdenek

    Comment

     

    • Zsolt

      Hi Zdenek,

      There is a relevant option in OFSC 18C
      http://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/service/18C-field-service-nfs.htm

      "ADMINISTRATION
      SAVE THE USER NAME ON THE LOGIN SCREEN
      With 18C, users will be able to save their user name on the Login screen when logging in from the same device and browser. This feature will save time and eliminate unnecessary steps while logging in."

      Regards,
      Zsolt

    • Zdenek Salava

      Hi,

      So no change. This improvement is still useless because the technician has to write a password.

      I talk about one login and hold session in mobile app. Now it is endless login again and again with a pre-filled username.

       

      Best regards,

      Zdenek

    • Zsolt

      Hi Zdenek,

      Okay it's clear now, just the user name saving isn't solve your issue. I've deleted "Delivered" text from my previous post, because it's not true in this case.

      Regards,
      Zsolt

    • Dmitriy Shcherbakov

      Hi

      I suppose, this wouldn't be considered from the security stand point, but, perhaps, the Dev team could consider adding an option to help authentificate via APIs through Touch ID (iOS) / fingerprint recognition (Andriod) features.

    • Zdenek Salava

      Hi,
      Then it might be a parameter in configuration that will allow "auto-login" to turn on / off.

      In the our case we use more applications and authentication is solved on mobile device level(1 tablet = 1 user). We do not need another authentication level to access the applications. We want users to work comfortable(1x login and hold session until logout). In the usecase of mobile app(Android /iOS) this option seems appropriate.

      You have to keep in mind that technicians in field work in very complex environments(rain, grease, dust, ...) it is the reason why we try to make a Forms(or Apps) as simple as possible. The fingerprint is not bad idea but I have a personal experience that reader of fingers has a problems with authentication after hard work. In our case with technicians in field it would be a problem.. maybe the "Face ID" would work fine :-D but that is probably another category of improvement.

      Thank you.

      Best Regards,

      Zdenek