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    clarify block/unblock learned links
    Idea posted March 27, 2018 by MaryGExplorer, tagged Knowledge Foundation 
    33 Views, 1 Comment
    Title:
    clarify block/unblock learned links
    User Story / Description:

    Hi there.

    Although it may seem obvious, I noticed a gap in info in the KB and documentation regarding block/unblock learned links on answers.

    You may want to consider adding this information:

    "The block/unblock action on learned links is only effective for the answer in which the block was placed, not all answers.

    Any other answers where it appears as a useful link are not affected by the action taken."

    http://documentation.custhelp.com/euf/assets/devdocs/cloud17d/olh/Service/topicrefs/c_Learned_links_aq1131978.html

     

    --Mary

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