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Idea

    Incident proposal to answer to not show custom object fields
    Idea posted August 26, 2018 by Yair LahavJourneyer, tagged Agent Desktop, Incident Management, System Admin and Configuration 
    96 Views
    Title:
    Incident proposal to answer to not show custom object fields
    User Story / Description:

    Hi,

    While custom fields have an option of being displayed or not when submitting an incident proposal to KB, CO fields do not have this functionality.

    I believe there should also be an option, to define per custom object field, if it should be apparent, or not, on the incident proposal notes.