I have a custom process that too-often throws this error:
In Fcn: SPMErrorsHandler::insert_stats
Description: Object Event Handler CIMS_Auto_Contact failed while processing an Incident object with ID 2531:
Limit Exceeded: Maximum Runtime: 157.000000s
This is an async custom process making cURL calls to an external web service. I think synchronous custom processes have a 5s timeout, but I thought the runtime for async custom processes was unbounded. Have I misunderstood? Is this timeout value configurable? It appears the web service I'm talking to is slowish, and I've seen this myself in SoapUI.