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    [Not Planned] Multi-level activity duration estimations
    Idea posted May 6, 2015 by ZsoltMaster, last edited May 15, 2015 by John RanalliRegular, tagged Field Service 
    88 Views, 4 Comments
    Title:
    [Not Planned] Multi-level activity duration estimations
    User Story / Description:

    Hi all,

    I propose to implement multi-level activity duration estimations. When a specific resource never did a specific activity before, then his estimation comes from his parental group or bucket, if there isn't any useable data, then get it from an upper level and so on. Final result is the duration estimations goes closer to the reality regarding to the group / area.

    Thanks,

    Comment

     

    • Dima Buldakov

      Could you please show some arguments, why the estimation for a person who've just joined the company and the team is expected to be closer to the team average (that most likely includes only experienced guys)  then to company-wide average (that includes data reported by juniors as well as by experienced employees)?

      BTW, with approach like this the estimation for a person who've just joined company should be changed if the person reassigned to another team... and if another person who already have some experienced is reassigned to the same team...

    • Zsolt

      Hi Dima,

      Because, the next upper level (counted from resource) can be other than a Group. If it's a Bucket, then this is much more likely to reflecting some regional separation. The necessary execution time for the same activity type can be very diverse in country side. Just an example for troubleshooting, one area with very big family houses with far from each other, and the another one is big apartment houses very close to each other. In the worst case the execution time can be two times more.

      From your point of view (means Teams) it's almost no difference between the current implementation and my suggestion.

      Regards,

    • Dima Buldakov

      Would you like to reflect to region specific, why just do not add region code, or area type, or building type to the activity duration learning key? 

    • Zsolt

      Thank you, it's a very good idea, we will consider it. So finally my suggestion is unnecessary.

      Regards,