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    Angela Garcia
    Invalid email address reporting
    Topic posted February 13, 2018 by Angela GarciaRookie 
    65 Views, 1 Comment
    Title:
    Invalid email address reporting
    Content:

    Is there a report that can be run to view the invalid emails received into RightNow as contacts from the Customer Portal? I know that an icon appears when "Response" and Send on Save are selected to indicate attempting to send to an invalid email. But is there a report that can be run for date range for all Responses submitted to invalid emails?

    Version:
    Service Cloud

    Answer