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    [Not Planned] Intent Guide: Analytics FAQ calculation is not...
    Idea posted January 9, 2013 by Wicky YuenNewbie, last edited October 17, 2014 by Mandy SchiffrinWhiz, tagged Virtual Assistant 
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    Title:
    [Not Planned] Intent Guide: Analytics FAQ calculation is not the same as for QXQ getPopulars
    User Story / Description:
    In Analytics > Content > FAQ, the amount of clicks on all options in a dropdown are summed, while the QXQ uses the best scoring option to determine the order.
    As the amount of clicks on a single dropdown option is lower, the order differs.
     
    Please either fix this inside Analytics to have the same scoring as the QXQ, or change the QXQ  to have the same scoring method as Analytics. Currently, the getPopular from QXQ differs from the Analytics FAQ.