Event
[Europe] Natural Language Search, RightNow Intent Guide,...
1733 Views, 5 Comments
Title:
[Europe] Natural Language Search, RightNow Intent Guide, RightNow CX: How do these technologies interact to impact your business?
Date and Time:
April 27, 2011 8:00am - 9:00am
Agenda:
Join Doug Warner, Director of Product Management, as he walks through the continuum of Natural Language Processing (NLP). Learn how RightNow Intent Guide and Natural Language Search, available in the February 2011 quarterly release, augments and extends RightNow NLP; enabling organizations to understand consumer intent in order to provide high-value interactions.
This Expert Seminar will cover technical aspects of NLP and RightNow Intent Guide.
Presenters:
Doug Warner, Director Product Manager with RightNow
Event Resources:
On Demand Seminar:
View the recorded event here: http://rightnow.adobeconnect.com/p61468074/
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Who attended?
- Yes (12)
- Maybe (2)
- No (1)
Comment
If you have a question for Doug, be sure to post it here in advance of the event. During the event, Doug will answer your questions, as well as your questions asked live during the Expert Seminar.
Hope to see you there,
~Merlyn
Merlyn Gordon
Product Marketing Manager
Email: merlyn.gordon@rightnow.com
Twitter: @merlyngordon
LinkedIn: linkedin.com/in/merlyngordon
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Will you provide a record of this webinar? Unfortunately, I have missed it..:/
Thanks, Petr
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Thanks for attending today's Expert Seminar. I've posted a link to the recorded event above, as well as a copy of Doug's presentation. Looking forward to seeing you on future Expert Seminars.
Also, if you have a moment, please let us know how we're doing by completing this quick event survey:
http://crm.rightnow.com/ci/documents/detail/5/580
Finally, if you missed this session, we are holding a repeat performance at these times:
Cheers,
~Merlyn
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Thanks. There was a mention that (about) 6 languages are fully supported and almost all europe languages are partialy supported with intent guide NLP. Can you tell me at what level is a support of Czech language? Thanks.
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Intent Guide supports 6 languages: English, Dutch, German, French, Spanish, Italian. RightNow's "bag of words" NLP approach supports 33 languages and dialects as shown in the attachment.
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