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    Response send to either Primary or Secondary Contact of an...
    Idea posted February 10, 2017 by Christos PatikasJourneyer, tagged Incident Management 
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    Title:
    Response send to either Primary or Secondary Contact of an incident.
    User Story / Description:

    At the moment, if an incident is connected with 2 ore more contacts, response is delivered to primary but also to secondary contacts as CC.

    it could be nice to have multiple contacts assigned to an incident but response delivered only to primary or only to secondary.

     

    Thank you.