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Idea

    [Under Consideration] Case sensitive search for Dynamic...
    Idea posted December 6, 2017 by Vivek KumarWhiz, last edited December 7, 2017 by Mike WierzbowskiApprentice, tagged Field Service 
    20 Views, 2 Comments
    Title:
    [Under Consideration] Case sensitive search for Dynamic Filter
    User Story / Description:

    Dear Team,

    The dynamic filter we are using is case sensitive and needs the exact value to be queried to give the result. As per our business requirement we need :

    1> Case insensitive dynamic filter search option and

    2> Even few letters in the searching criteria should be able to give all the similar result. 

    For example have created a dynamic filter on the List view named "Customer Name"
    Now we have few Activities where we have customer named as "Vivek Kumar" and Now if I use the dynamic filter and search for "Vivek" or "KUMAR" then no result comes.

    Please consider it as an enhancement to make the searching more flexible in OFS.

    Regards,

    Vivek Kumar

    Comment

     

    • Zsolt Tolgyesi

      Hi Vivek,

      2) Maybe you are using a wrong logic in the filter conditions, while fragmented search is working fine here without any issue. For example the customer name is "VIVEK KUMAR" and I search with "VEK" (no limitation here, even a single letter is works).
      In <> Contains.

      1) But unfortunately the small or big capital letters is a different case which isn't solvable at this moment. A workaround can be if you deny small capital usage.

      Regards,
      Zsolt

    • Mike Wierzbowski

      HI,

      Thanks for sharing your idea with the Idea Lab.

      This is being considered for a future release.  We do not have a planned release at this time.

      Thanks,

      Oracle Field Service Cloud Product Management Team