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    Michelle Brusyo
    Co-browse Launch Buttons - Best Practices
    Topic posted June 23, 2015 by Michelle BrusyoApprentice 
    97 Views
    Title:
    Co-browse Launch Buttons - Best Practices
    Content:

    To start a co-browse session during a voice interaction, a customer needs to click a co-browse launch button present on the company website. This paper outlines best practices and various options for how this button can be configured to appear on the site.