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Event

    Merlyn Gordon
    [North America] Implementing the RightNow Mobile Cookbook
    Event posted February 8, 2011 by Merlyn GordonSpecialist, last edited September 8, 2015 by eleepHero 
    3162 Views, 10 Comments
    Title:
    [North America] Implementing the RightNow Mobile Cookbook
    Date and Time:
    March 30, 2011 12:00pm - 1:00pm
    Agenda:

    Gartner, a leading information technology research and advisory company, is predicting that by 2013, the majority of interactions on the Internet will be performed through mobile devices. Customer expectations are already starting to surpass what the majority of organizations are providing. Are you ready? Join David Fulton, Product Manager for RightNow’s mobile web capabilities, for a step by step guide through our Mobile Web Cookbook.

    You’ll learn:

    • How to enable RightNow Mobile
    • Best practices for delivering support through a mobile experience
    • The skill-sets needed to create your own mobile experiences

     

    Who should attend: Customer Service Managers, RightNow Administrators, those interested in improving the mobile experience

    Presenters:

    Dave Fulton, Director of Product Management with RightNow

    On Demand Seminar:

    View the recorded event here: http://rightnow.adobeconnect.com/p53998978/

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