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When adding a question/answer, the functionality is very disappointing. We can't upload images, we can't reference them unless we know the URL and if we add them as an attachment, they get listed below the content, which again isn't a pleasant experience.
Wordpress has this functionality and it's brilliant to work with. I suggest something similar be built into the WYSIWYG editors within CX.
Additionally, allowing use of the WYSIWYG editor on custom objects would be brilliant as well