Posts

Posts

typenameratingauthorresourceactivity
IdeaLink Collaboration profiles to bucket group automated2070David HebdenRookieDiscussion Forum > Idea LabpublicSeptember 7, 2018
IdeaCollaboration Configuration072Elliott WhaleyNewbieDiscussion Forum > Idea LabpublicSeptember 6, 2018
IdeaNew popup keeps overlapping049千尋 佐々木NewbieDiscussion Forum > Idea LabpublicSeptember 5, 2018
IdeaFocus on Incident when Agent accept chat053Sathya RajendranApprenticeDiscussion Forum > Idea LabpublicAugust 17, 2018
IdeaRef# Hyperlink in Chat Transcript4073Ziv SExplorerDiscussion Forum > Idea LabpublicJuly 29, 2018
IdeaCustomer Notification (Flashing)1057Missy CarlsonRookieDiscussion Forum > Idea LabpublicJuly 17, 2018
IdeaAbility to DELETE & UPDATE Chat records21100VenkatWhizDiscussion Forum > Idea LabpublicMay 1, 2018
IdeaWhen agent accepts incoming chat, the live chat window...043Timothy MohleJourneyerDiscussion Forum > Idea LabpublicApril 13, 2018
IdeaChat notification should be more obvious and sound until...396Timothy MohleJourneyerDiscussion Forum > Idea LabpublicApril 18, 2018
IdeaAdd a preview option to all message types to review...030Timothy MohleJourneyerDiscussion Forum > Idea LabpublicApril 13, 2018
IdeaAdd or enable emojis for chat and email use.3047Robin PriceRegularDiscussion Forum > Idea LabpublicMarch 27, 2018
IdeaOur agents use standard text with HTML that we need to give...6276Kristine TannertApprenticeDiscussion Forum > Idea LabpublicMarch 22, 2018
IdeaSending/Receiving Secure information via chat2036Simon KilgarriffProDiscussion Forum > Idea LabpublicMarch 19, 2018
IdeaREST APIs / SOAP APIs / CHAT API to get agent availability...3062Brian TahtRegularDiscussion Forum > Idea LabpublicJanuary 30, 2018
Idea[In Development] Make default chat font color not green47125Christian LinkeWhizDiscussion Forum > Idea LabpublicMarch 19, 2018
Idea[In Development] Facebook Messenger & OSvC Chat Integration73152Virendra KumarExplorerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaOracle Service Cloud Advance Routing20103Eddieson MendonesRookieDiscussion Forum > Idea LabpublicJanuary 17, 2018
IdeaHours of operation config tables3055Alex ZobachevaRookieDiscussion Forum > Idea LabpublicOctober 31, 2017
IdeaMobility: Popup Message (like Whats App message in...4159Daniel von SchevenExplorerDiscussion Forum > Idea LabpublicJuly 2, 2018
IdeaLimited Space For Chat on Browser UI5034Roger LugoRookieDiscussion Forum > Idea LabpublicOctober 11, 2017
IdeaAbility to extend purge of chat data longer than 180 days44121Kristine TannertApprenticeDiscussion Forum > Idea LabpublicOctober 11, 2017
IdeaPermission to allow users to modify their status in an...1139marcsRookieDiscussion Forum > Idea LabpublicSeptember 22, 2017
Idea[Duplicate] We need agent send attachment to customers.3390Hou CJRookieDiscussion Forum > Idea LabpublicAugust 1, 2017
IdeaCurrently, the feature of sending voice messages through...1033Hou CJRookieDiscussion Forum > Idea LabpublicJuly 31, 2017
IdeaEdit Staff Profile & Access Only the Chat Queues1025Michele VWhizDiscussion Forum > Idea LabpublicJune 26, 2017
IdeaChat - Wrong Attachments can't be cancelled2026Thiyagarajan SundaramExplorerDiscussion Forum > Idea LabpublicMay 28, 2017
IdeaSupport Rich Text in Online Chat Windows.7184zha fubiaoRegularDiscussion Forum > Idea LabpublicMarch 23, 2018
Idea[Duplicate] Chat Rule Log4156Michele VWhizDiscussion Forum > Idea LabpublicMay 26, 2017
IdeaSend chat transcript at the end of a chat46254Simon KilgarriffProDiscussion Forum > Idea LabpublicJuly 12, 2017
IdeaAgent Duration in Current Status2046Paul McCartyRegularDiscussion Forum > Idea LabpublicMay 11, 2017