Posts

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Idea[Delivered] HTML formatting within agent responses101100393939KyleLegendDiscussion Forum > Idea LabpublicAugust 20, 2013
IdeaOff the Record Reporting4517Anthony HayesRookieDiscussion Forum > Idea LabpublicSeptember 14, 2018
IdeaUrgent routing should provide an option of whether to pull...3193Jamie WatsonExplorerDiscussion Forum > Idea LabpublicSeptember 12, 2018
IdeaLink Collaboration profiles to bucket group automated2096David HebdenRookieDiscussion Forum > Idea LabpublicSeptember 7, 2018
IdeaCollaboration Configuration098Elliott WhaleyNewbieDiscussion Forum > Idea LabpublicSeptember 6, 2018
IdeaAbility to customize case workspace on user's...1122JelsiaoJourneyerDiscussion Forum > Idea LabpublicSeptember 1, 2018
IdeaCreate rules based on Standard Text selected3160JelsiaoJourneyerDiscussion Forum > Idea LabpublicSeptember 1, 2018
IdeaAbility to save report formatting changes and other...1057JelsiaoJourneyerDiscussion Forum > Idea LabpublicAugust 31, 2018
Idea[In Development] Custom Fields that can handle Currency...84555428bkoneWhizDiscussion Forum > Idea LabpublicAugust 30, 2018
Idea[Not Planned] Ability to merge contacts easily48282817vivtedExpertDiscussion Forum > Idea LabpublicAugust 30, 2018
IdeaIncident proposal to answer to not show custom object fields0101Yair LahavJourneyerDiscussion Forum > Idea LabpublicAugust 26, 2018
IdeaOpen Separately from Workspace Report81118Jeff GoodallWhizDiscussion Forum > Idea LabpublicAugust 16, 2018
IdeaStop the Clock62142Tina FreerJourneyerDiscussion Forum > Idea LabpublicAugust 16, 2018
Idea[Delivered] Email branding based upon mailbox234288StuartSpecialistDiscussion Forum > Idea LabpublicAugust 16, 2018
Idea[Delivered] Out-of-Office23228583MikePInnovatorDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaRecent incidents/contacts234239Meng Yong ChooJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaArchived Incidents to be saved with Attachments48202Pavol ProckaGrand MasterDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaShow agents comments2068Julia AzorinRookieDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaOpening of specific Incident from external application which...2051Venkat TanneruWhizDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaThe [CC List] field should perform a syntax check for valid...1010Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaImprove how resized Inline images in outgoing emails display4017Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAllow the Case Summary section to be resizeable1123Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaNeed ability to use custom object system fields in Standard...228Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaMerge multiple incidents to one incident73135PKWhizDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaExact phrase match search on incidents2190Baljeet SinghRookieDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaEnable ability to send email to different people and not...254Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
Idea[Delivered] Ability to Send Response to Alt email in BUI71118Christian LinkeWhizDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAllow defining the Default Channel for Response in the Rich...61115Patricia ChavezRookieDiscussion Forum > Idea LabpublicAugust 15, 2018
Idea[Delivered] Skill based assignment of incidents from Queue3381UmerExpertDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaThe ability to delete incident thread content and images153334Ross TaylorRegularDiscussion Forum > Idea LabpublicAugust 15, 2018