Posts

Posts

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Idea[Delivered] HTML formatting within agent responses101100393833KyleLegendDiscussion Forum > Idea LabpublicAugust 20, 2013
IdeaLink Collaboration profiles to bucket group automated2070David HebdenRookieDiscussion Forum > Idea LabpublicSeptember 7, 2018
IdeaCollaboration Configuration072Elliott WhaleyNewbieDiscussion Forum > Idea LabpublicSeptember 6, 2018
IdeaUrgent routing should provide an option of whether to pull...3141Jamie WatsonExplorerDiscussion Forum > Idea LabpublicSeptember 12, 2018
IdeaAbility to customize case workspace on user's...176JelsiaoJourneyerDiscussion Forum > Idea LabpublicSeptember 1, 2018
IdeaAbility to save report formatting changes and other...1041JelsiaoJourneyerDiscussion Forum > Idea LabpublicAugust 31, 2018
IdeaOff the Record Reporting4360Anthony HayesRookieDiscussion Forum > Idea LabpublicSeptember 14, 2018
IdeaIncident proposal to answer to not show custom object fields081Yair LahavJourneyerDiscussion Forum > Idea LabpublicAugust 26, 2018
IdeaCategory table: Be able to add custom fields or link custom...063Ineke ClewerSpecialistDiscussion Forum > Idea LabpublicAugust 1, 2018
IdeaForward Feature038Emmanuel de PERETTIRookieDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAllow Rules To Trigger From Logged-In Staff Account Custom...2165JaayBExplorerDiscussion Forum > Idea LabpublicJuly 26, 2018
IdeaAdd "exit this function" action to business rule...2036Mig PonceApprenticeDiscussion Forum > Idea LabpublicJuly 13, 2018
IdeaEncryption of data in all the RightNow tables036Ketan ChaudhariNewbieDiscussion Forum > Idea LabpublicJuly 2, 2018
IdeaSave and Send Option Mail are not Trigerring019Magesh MuthumaniNewbieDiscussion Forum > Idea LabpublicJune 29, 2018
IdeaAbility to Have Multiple Editing for Standard Text028Dorothy NormanExplorerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaIncident creation emails and other rules based emails...163Suyash BharadwajNewbieDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaNeed to be able to route tasks to queues for auto...020Rollie CooperRookieDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaTrigger on Save & Close for Workspace Rules4131JLFolkmanMasterDiscussion Forum > Idea LabpublicJune 7, 2018
IdeaEditor Command - Send and Close2575Mike BeveridgeExplorerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAbility to copy pages within Agent Script editor1022NeilApprenticeDiscussion Forum > Idea LabpublicMay 29, 2018
IdeaSupported Service Module Display Size @ 125%/150%1027Tanya StoneRookieDiscussion Forum > Idea LabpublicMay 23, 2018
IdeaWhen attaching a KM article to a case, Oracle lacks a check...1021Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAbility to DELETE & UPDATE Chat records21100VenkatWhizDiscussion Forum > Idea LabpublicMay 1, 2018
IdeaMulti-selection of list items via checkbox5148Bilyoner DestekRookieDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaNew Service Request "status type" needed2277Mike RoysJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaEnable ability to send email to different people and not...251Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaThe [CC List] field should perform a syntax check for valid...109Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAllow the Case Summary section to be resizeable1122Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaImprove how resized Inline images in outgoing emails display4016Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAdd additional date formats for international region for use...346Timothy MohleJourneyerDiscussion Forum > Idea LabpublicApril 18, 2018