Posts

Posts

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Idea[Delivered] HTML formatting within agent responses101100393903KyleLegendDiscussion Forum > Idea LabpublicAugust 20, 2013
IdeaLink Collaboration profiles to bucket group automated2087David HebdenRookieDiscussion Forum > Idea LabpublicSeptember 7, 2018
IdeaCollaboration Configuration088Elliott WhaleyNewbieDiscussion Forum > Idea LabpublicSeptember 6, 2018
IdeaUrgent routing should provide an option of whether to pull...3177Jamie WatsonExplorerDiscussion Forum > Idea LabpublicSeptember 12, 2018
IdeaAbility to customize case workspace on user's...1106JelsiaoJourneyerDiscussion Forum > Idea LabpublicSeptember 1, 2018
IdeaAbility to save report formatting changes and other...1052JelsiaoJourneyerDiscussion Forum > Idea LabpublicAugust 31, 2018
IdeaOff the Record Reporting4467Anthony HayesRookieDiscussion Forum > Idea LabpublicSeptember 14, 2018
IdeaIncident proposal to answer to not show custom object fields096Yair LahavJourneyerDiscussion Forum > Idea LabpublicAugust 26, 2018
IdeaCategory table: Be able to add custom fields or link custom...076Ineke ClewerSpecialistDiscussion Forum > Idea LabpublicAugust 1, 2018
IdeaForward Feature048Emmanuel de PERETTIRookieDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAllow Rules To Trigger From Logged-In Staff Account Custom...2167JaayBExplorerDiscussion Forum > Idea LabpublicJuly 26, 2018
IdeaAdd "exit this function" action to business rule...2038Mig PonceApprenticeDiscussion Forum > Idea LabpublicJuly 13, 2018
IdeaEncryption of data in all the RightNow tables037Ketan ChaudhariNewbieDiscussion Forum > Idea LabpublicJuly 2, 2018
IdeaSave and Send Option Mail are not Trigerring020Magesh MuthumaniNewbieDiscussion Forum > Idea LabpublicJune 29, 2018
IdeaAbility to Have Multiple Editing for Standard Text029Dorothy NormanExplorerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaIncident creation emails and other rules based emails...170Suyash BharadwajNewbieDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaNeed to be able to route tasks to queues for auto...021Rollie CooperRookieDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaTrigger on Save & Close for Workspace Rules4140JLFolkmanMasterDiscussion Forum > Idea LabpublicJune 7, 2018
IdeaEditor Command - Send and Close2583Mike BeveridgeExplorerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAbility to copy pages within Agent Script editor1023NeilApprenticeDiscussion Forum > Idea LabpublicMay 29, 2018
IdeaSupported Service Module Display Size @ 125%/150%1030Tanya StoneRookieDiscussion Forum > Idea LabpublicMay 23, 2018
IdeaWhen attaching a KM article to a case, Oracle lacks a check...1022Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAbility to DELETE & UPDATE Chat records21150VenkatWhizDiscussion Forum > Idea LabpublicMay 1, 2018
IdeaMulti-selection of list items via checkbox5149Bilyoner DestekRookieDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaNew Service Request "status type" needed2279Mike RoysJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaEnable ability to send email to different people and not...254Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaThe [CC List] field should perform a syntax check for valid...1010Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAllow the Case Summary section to be resizeable1123Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaImprove how resized Inline images in outgoing emails display4017Timothy MohleJourneyerDiscussion Forum > Idea LabpublicAugust 15, 2018
IdeaAdd additional date formats for international region for use...347Timothy MohleJourneyerDiscussion Forum > Idea LabpublicApril 18, 2018