Customer Success Blog

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Surviving - No, Thriving - During Seasonal Spikes? Tell Us...100%
Entry posted July 19, 2018 by Stephanie Hartsog, tagged Best Practices
Fine-Tuning Your Service Cloud Configuration Settings6100%
Entry posted June 7, 2018 by Luis Melo, tagged Member Spotlight, Product / Product Release
What's Waiting in Oracle Service Cloud 18B Release for...15100%
Entry posted May 24, 2018 by Daniel Foppen, tagged Product / Product Release
LinkedIn’s Elegant Solution to Monitoring Network P...15100%
Entry posted May 8, 2018 by DanO, tagged Best Practices, Member Spotlight, Product / Product Release
Announcing Oracle Service Cloud 2018 Community All-Stars23100%
Entry posted May 3, 2018 by eleep, tagged Awards, Member Spotlight
Answer Versioning and Other Highlights in Oracle Service...1100%
Entry posted April 30, 2018 by Nate Hossner, Oracle, tagged Product / Product Release
Simplifying Troubleshooting Process for Admins and Agents5100%OSvCTroubleshootAddIn.zip
Entry posted April 3, 2018 by Edson Junior, tagged Product / Product Release
How Does Your Knowledge Base’s Power Measure Up?26100%
Entry posted March 13, 2018 by Simon Kilgarriff, tagged Best Practices, Product / Product Release
Boost Your Career: Learn How to Deliver Legendary Service...100%
Entry posted March 7, 2018 by eleep, tagged Industry News and Events, Modern Customer Experience, Product / Product Release
How Costco Increased Agent Productivity with Simple Oracle...29100%Configuration-Details_How-Costco-Increased-Agent-Productivity-with-Simple-OSVC-Toolbox-Innovations.pdf
Entry posted March 6, 2018 by James W., tagged Member Spotlight, Product / Product Release

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