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EntryFine-Tuning Your Service Cloud Configuration Settings100%5486Luis MeloMasterJuly 9, 2018
EntryWhat's Waiting in Oracle Service Cloud 18B Release for...100%10297Daniel FoppenJourneyerJune 26, 2018
EntryLinkedIn’s Elegant Solution to Monitoring Network P...100%11753DanOJourneyerJune 18, 2018
EntryAnnouncing Oracle Service Cloud 2018 Community All-Stars100%222199eleepHeroJuly 12, 2018
EntryAnswer Versioning and Other Highlights in Oracle Service...100%1360Nate Hossner, OracleWhizMay 14, 2018
EntrySimplifying Troubleshooting Process for Admins and Agents100%5614OSvCTroubleshootAddIn.zipEdson JuniorProApril 24, 2018
EntryHow Does Your Knowledge Base’s Power Measure Up?100%24504Simon KilgarriffProJune 22, 2018
EntryBoost Your Career: Learn How to Deliver Legendary Service...100%0141eleepHeroMarch 9, 2018
EntryHow Costco Increased Agent Productivity with Simple Oracle...100%29935Configuration-Details_How-Costco-Increased-Agent-Productivity-with-Simple-OSVC-Toolbox-Innovations.pdfJames W.JourneyerApril 27, 2018
EntryDig into Oracle Service Cloud and Field Service 18A Release100%3118Daniel FoppenJourneyerMarch 2, 2018
EntryNext Season of Ask the Experts Webinars Announced!100%1157eleepHeroMarch 30, 2018
EntryAre You Ready for the Agent Browser UI? Take the Test.100%3319Edson JuniorProMarch 15, 2018
EntryWhat’s Waiting for You in Oracle Service Cloud 17D100%10396Nate Hossner, OracleWhizApril 2, 2018
EntryHow Does The Community Measure Up100%6492Danette BealEliteJanuary 30, 2018
EntryWhat is so scary about customer service?100%6304Jeffrey WartgowRookieNovember 7, 2017
EntryWhat’s Waiting for You in Oracle Service Cloud August 2017100%12353Nate Hossner, OracleWhizNovember 29, 2017
EntryStreamlining and Simplifying Product Releases and...100%1179Sarah TiddJourneyerSeptember 29, 2017
EntryMeet our "Summer Hero" Simon Kilgarriff, Capgemini100%16568eleepHeroOctober 26, 2017
EntryStreamline Customer Service Experiences with Oracle Service...100%3652Molly Ambrogi-YansonRegularAugust 31, 2017
EntryMeet our June 'Hero of the Month', Colin Campbell,...100%13636Danette BealEliteAugust 24, 2017
EntryUnderstanding Your Knowledge Base Performance100%2387Danette BealEliteJuly 27, 2017
EntryIt’s Time to Flip the Switch and Start Using Browser User I...100%301106SusieMasterFebruary 5, 2018
EntryMeet our May "Hero of the Month", Ammar Aldaffaie,...100%271010Danette BealEliteSeptember 19, 2017
Entry2017 All-Stars: Where are the Women?100%8536Danette BealEliteJuly 24, 2017
EntryDon't Let Your Configuration Un-Do Your Compliance100%2310Laurie BuxtonRegularNovember 16, 2017
EntryMeet our April "Hero of the Month" Luis Melo,...100%21803eleepHeroJune 8, 2017
EntryNow Live: Oracle Service Cloud May 2017 Release100%0912Molly Ambrogi-YansonRegularMay 17, 2017
EntryUsing IoT Data for Automatic Service and to Prevent Device...100%071Joshua BowcottWhizMay 12, 2017
EntryAnnouncing our 2017 Community All-Stars100%342924Danette BealEliteMay 26, 2017
EntryMeet "March Hero of the Month” Jessica Campbell, B...100%27773eleepHeroMay 11, 2017