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IdeaFocus on Incident when Agent accept chat04Sathya RajendranWhizYesterday
Idea[Not Planned] SMS and building URL to Associate Web-link...397Puneet RajpalJourneyerYesterday
IdeaBetter way for analysts to know their incident responses...17JLFolkmanMasterAugust 16, 2018
IdeaOFSC Work Skills 100 not displaying210Maybell DelRosarioRookieAugust 16, 2018
IdeaOpen Separately from Workspace Report8188Jeff GoodallWhizAugust 16, 2018
IdeaStop the Clock62108Tina FreerJourneyerAugust 16, 2018
IdeaOFSC iOS App Phone field should ignore spaces in phone...03Chris FoxRookieAugust 16, 2018
IdeaProhibiting Deletion of Properties while still at use104Prashant Singh BhadauriaSpecialistAugust 16, 2018
IdeaCreate rules based on Standard Text selected3018JelsiaoRegularAugust 15, 2018
IdeaRecent incidents/contacts224221Meng Yong ChooJourneyerAugust 15, 2018
IdeaAllow for adding text to emails sent containing scheduled...6018BaxterSpecialistAugust 15, 2018
IdeaArchived Incidents to be saved with Attachments48139Pavol ProckaGrand MasterAugust 15, 2018
IdeaShow agents comments2047Julia AzorinRookieAugust 15, 2018
IdeaOpening of specific Incident from external application which...2030Venkat TanneruWhizAugust 15, 2018
IdeaSupport Higher Screen Resolutions166177Maya ApolinarioJourneyerAugust 15, 2018
IdeaThe [CC List] field should perform a syntax check for valid...106Timothy MohleJourneyerAugust 15, 2018
IdeaImprove how resized Inline images in outgoing emails display1011Timothy MohleJourneyerAugust 15, 2018
IdeaAllow the Case Summary section to be resizeable1120Timothy MohleJourneyerAugust 15, 2018
IdeaNeed ability to use custom object system fields in Standard...226Timothy MohleJourneyerAugust 15, 2018
IdeaNeed spellcheck support for JPN, KOR, CHN...018Timothy MohleJourneyerAugust 15, 2018
IdeaMerge multiple incidents to one incident73121PKWhizAugust 15, 2018
IdeaExact phrase match search on incidents2172Baljeet SinghRookieAugust 15, 2018
IdeaEnable ability to send email to different people and not...242Timothy MohleJourneyerAugust 15, 2018
Idea[Delivered] Ability to Send Response to Alt email in BUI7165Christian LinkeWhizAugust 15, 2018
IdeaAllow defining the Default Channel for Response in the Rich...61110Patricia ChavezRookieAugust 15, 2018
Idea[Delivered] Skill based assignment of incidents from Queue3362UmerExpertAugust 15, 2018
IdeaThe ability to delete incident thread content and images153318Ross TaylorRegularAugust 15, 2018
IdeaMulti-selection of list items via checkbox5138Bilyoner DestekRookieAugust 15, 2018
IdeaNew Service Request "status type" needed2254Mike RoysJourneyerAugust 15, 2018
IdeaWhen attaching a KM article to a case, Oracle lacks a check...1019Timothy MohleJourneyerAugust 15, 2018