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I am unable to create or edit rule on oracle service cloud...323Arun KaushikJourneyerYesterday
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Service Collaboration100%351123Scott SloanExplorerSeptember 12, 2016
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Mail on Incident creationAnswered100%233Tony WilliamApprenticeSeptember 7, 2016
Can incidents be manually archived or set to dormant?223Nicki MayersExplorerSeptember 6, 2016
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Help with incident thread masking583Preben Kristoffer EdvardsenExplorerSeptember 1, 2016
How to disable creating incident if customer replies to the...222Saravanan SApprenticeAugust 30, 2016
Auto Task Creation118Ryan EmersonRookieAugust 30, 2016
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Display Report based on selected incident product...100%014Nitesh AgarwalRookieAugust 29, 2016
Cross-site incident management. Anyone figure this out?16194KyleLegendAugust 25, 2016
Incident Rule - Email Notification Based on Subject/Body851ImpersonRights.JPGDonnie GuthrieWhizAugust 19, 2016
Customer can not edit the email - Initial threadAnswered223T KRookieAugust 19, 2016
Rejected emails - spam/ invalid100%031Michael BishopExplorerAugust 19, 2016
How to keep an incident assigned to a unique userAnswered252Jessika VerrytRookieAugust 14, 2016
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Restarting SLA Timer on reopening Incident122Nithin Asoka KumarExplorerAugust 12, 2016

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