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Best Practice Guide - How to Improve Reporting Performance...100%42330Oracle Service Cloud - Analytics Performance Best Practices.pdfKenny TExpertJuly 11, 2017
Analytics Cookbook100%113808Kenny TExpertJuly 7, 2017
How You Can Contribute to the Analytics Cookbook100%0274Analytics-Cookbook-Report-Recipe-Template-170112.docxKenny TExpertJanuary 13, 2017
'Keyword trend' for incidents05LornaSpecialistYesterday
incidents.search_thread and phrases08LornaSpecialistYesterday
Report "All incidents": show sla name18result.PNGSupport LancomNewbieYesterday
External Data Reports with Browser UI - Analytics Cookbook...100%13204analytics_recipe.zipScott HarwellInnovatorJuly 20, 2017
Duplicated results, how to remove duplicates?08Benjamin CriderNewbieJuly 20, 2017
Top 5 Calls by Program?18Joe P.ExplorerJuly 20, 2017
Report for Campaign segmentation214Sylvia SExplorerJuly 20, 2017
Incident Reporting under Agent that Took No Action022Report Definition.pdfNicole PaggettRegularJuly 19, 2017
How to report on answers viewed external or internallyAnswered440Diane LRookieJuly 19, 2017
How to build a report to track "missed" toasts?125Andy ArnoldNewbieJuly 19, 2017
Logical Functions434Sarah SingletonRookieJuly 19, 2017
Generating radar chart from custom fieldsAnswered6161outcomes.JPGTom ShepherdJourneyerJuly 19, 2017
Hide columns & Update field - REST API call831Aparajit MalliRegularJuly 18, 2017
having count > n in ReportingAnswered328KaiJourneyerJuly 18, 2017
First Agent Post report assistance712First Agent Post - VALIDATION TEST 109321.xmlCorineMcApprenticeJuly 17, 2017
Report stopped working due to amount of data.958Pavol ProckaWhizJuly 17, 2017
LongText as Filter in ReportsAnswered210Venkat TanneruExplorerJuly 17, 2017
Can you use Custom Scripts to update incident data?Answered5104Sean O'LoughlinJourneyerJuly 13, 2017
Total Solved case Count month by126Capture.JPGVikash PatelRegularJuly 13, 2017
Answers Created & Updated reportAnswered220CorineMcApprenticeJuly 13, 2017
Use decode in Filters021Wojciech DzikowskiRegularJuly 12, 2017
Multiple Expressions in 1 Definition - Same Day Resolution337Sean RyanRookieJuly 12, 2017
Custom Script Help041Mike KramerApprenticeJuly 11, 2017
Monitor client waiting time in chat session in Real TimeAnswered331David SotoWhizJuly 10, 2017
Answer Effectiveness Micro View - Analytics Cookbook Recipe100%020Cookbook Report Recipe_3_AnswerEffectivenessMicro_AKF.zipJoe LandersJourneyerJuly 10, 2017
Deriving Business Intelligence through Service Cloud Value...100%179Joe LandersJourneyerJuly 10, 2017
Search Incident by Reference Number without Hyphen...386Sandeep SansarwalRegularJuly 10, 2017

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