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Analytics Cookbook100%118272Kenny TietzExpertNovember 16, 2017
Best Practice Guide - How to Improve Reporting Performance...100%63417Oracle Service Cloud - Analytics Performance Best Practices.pdfKenny TietzExpertSeptember 18, 2017
How You Can Contribute to the Analytics Cookbook100%0388Analytics-Cookbook-Report-Recipe-Template-170112.docxKenny TietzExpertJanuary 13, 2017
Time on Task for Email Handling12Dan MRookie9:27 AM
Which email address was email X sent to?...310Robin JohanssonRookie4:15 AM
Clickstream and Answer DetailsAnswered425Marlena CApprenticeYesterday
Create RightNow Report - show status changes/history100%112Gari WellinghamRookieYesterday
Display Contact Attachment in Customer Portal page432Capture.JPGNivenWhizYesterday
Password Reset Reports/Tracking119Letisha UlmerNewbieYesterday
RN: Reporting on SR status changes (specifically from...211Gari DaviesRookieYesterday
String function to hide text after a characterAnswered213Lisa RichardsJourneyerNovember 20, 2017
Date Format for Month Year332Rebecca MoorhouseJourneyerNovember 20, 2017
Mobile and Desktop/Laptop FAQ Views19Sorya NeangNewbieNovember 20, 2017
Substitution URL for Attachments in Custom Objects931Filipe EstacioRegularNovember 17, 2017
Queue interactions count in ticket019Leonardo SantosExplorerNovember 17, 2017
Reports for C-level ManagementAnswered335Sylvia SWhizNovember 17, 2017
Reporting Multiple contacts to each IncidentAnswered325Rebecca MoorhouseJourneyerNovember 16, 2017
calculate running balance?Answered100%1356MaryGJourneyerNovember 16, 2017
Incident Closure Using Knowledge (Knowledge...015Incident Closure using Knowledge with KA - Report Recipe.zipShripada HebbarNewbieNovember 16, 2017
Real-time answer escalation rate011bjsRookieNovember 16, 2017
Week Number CustomizationsAnswered7467Lisa WellsExplorerNovember 16, 2017
How to fetch the status history for an incident.22124Status history of a Sample Incident.docxFarhad PagdiwalaExplorerNovember 15, 2017
Sunday to Saturday - Week to date report - Date filter logic217James KammermanRookieNovember 15, 2017
conversion for vdt_none column not implemented114JJProNovember 15, 2017
Conditional Chat Link Availability319Phani PRookieNovember 15, 2017
Custom Report Display Error "A generic error occur in...377Baljeet SinghWhizNovember 15, 2017
Exclude results if all survey questions are not answeredAnswered100%429Survey Definition.xlsxLisa RichardsJourneyerNovember 15, 2017
[Custom Script] Determine Last Row in $rowsAnswered839Mike GriffithsApprenticeNovember 14, 2017
Infolets - Can we create them from scratch?225Aitia StuartRegularNovember 13, 2017
Include Send Rejected Msg account in Incoming Email Filter...Answered100%327Lisa RichardsJourneyerNovember 12, 2017

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