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Associating pre-created incident to request chat07Sitt sen ChokNewbieYesterday
chat_landing.phpAnswered355Sérgio BraunExplorerMarch 15, 2018
get incident id of unsaved task739mauro sanJourneyerMarch 15, 2018
Can agents have the ability to send attachments during chat...Answered222VenkatJourneyerMarch 15, 2018
Chat Availability100%125Letisha UlmerRegularMarch 14, 2018
Process when agents are unavailable100%346Grace CampagnaRookieMarch 14, 2018
Do not submit survey for abandoned chatsAnswered119Leonardo SantosWhizMarch 13, 2018
Web Chat now takes users to the Support Centre PageAnswered735Mark RussellRookieMarch 13, 2018
Restyle the Cobrowse button UI.Answered524Ionut PetreusJourneyerMarch 13, 2018
Re-connect with same chat agent100%236Kurt HelfrichProMarch 8, 2018
What is the priority of the Client in a queue transfer?Answered100%527Leonardo SantosWhizMarch 7, 2018
Question box in chat workspaceAnswered333Aimee FitzgeraldRookieMarch 7, 2018
Chat is not Currently AvailableAnswered540David RadtkeRegularMarch 6, 2018
Next Ask the Experts webinars to dive into "Chat...Answered100%337eleepHeroMarch 5, 2018
Keywords in an abandoned chat.Answered100%832Pavol ProckaMasterMarch 5, 2018
Chat avatar change for male and female100%1285Ammar AldaffaieSpecialistMarch 1, 2018
Chat Launch Page Challenge Question100%246eyespike1WhizFebruary 28, 2018
Disposition ReportingAnswered124SophieRookieFebruary 27, 2018
'Oracle Intelligent bot cloud service’ chat to ‘...100%199nijee eapenRookieFebruary 23, 2018
Cobrowse widget is not working in development mode in...Answered739Ionut PetreusJourneyerFebruary 22, 2018
Co-browse Session TransfersAnswered100%284Michelle BrusyoApprenticeFebruary 20, 2018
chat: anonymous email and name when user exist in databaseAnswered129Juan ParraNewbieFebruary 20, 2018
How to prioritize customer vip chat service queue?Answered280João Pedro RodriguesRookieFebruary 19, 2018
Custom Chat ToolbarAnswered1184Saminathan SwaminathanRegularFebruary 16, 2018
Routing chats based on Contact organisation100%1091JimRegularFebruary 15, 2018
Chat unavailable when chat queue is fullAnswered4138Jake MalkinRegularFebruary 13, 2018
Mobile App SDK for adding chat to Native Mobile AppAnswered5207MacintoshExplorerFebruary 12, 2018
Real Time Chat Agent AvailabilityAnswered466Sasi Kiran AlladaExplorerFebruary 8, 2018
Need a way to conference into a queue instead of picking a...Answered234VenkatJourneyerFebruary 1, 2018
When can I restart a chat session?Answered250Monica ValoisWhizFebruary 1, 2018

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