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Custom Chat ToolbarAnswered1141Saminathan SwaminathanRegularFebruary 16, 2018
Chat avatar change for male and female100%1044Ammar AldaffaieSpecialistFebruary 15, 2018
Routing chats based on Contact organisation100%1062JimRegularFebruary 15, 2018
Chat unavailable when chat queue is fullAnswered4115Jake MalkinRegularFebruary 13, 2018
Mobile App SDK for adding chat to Native Mobile AppAnswered5160MacintoshExplorerFebruary 12, 2018
Real Time Chat Agent AvailabilityAnswered443Sasi Kiran AlladaJourneyerFebruary 8, 2018
Need a way to conference into a queue instead of picking a...Answered216VenkatRookieFebruary 1, 2018
When can I restart a chat session?Answered235Monica ValoisWhizFebruary 1, 2018
Live Chat Flag / AlertAnswered234Matt LitherlandApprenticeFebruary 1, 2018
Customer Type based Chat Greeting MessageAnswered234Yogesh J SExplorerFebruary 1, 2018
Desktop agent client - default login chatAnswered2110Santosh ChavanRookieJanuary 26, 2018
Co-Browse does not loadAnswered130NivenWhizJanuary 25, 2018
Enable/Disable MOD_COBROWSE_PREMIUM_ENABLEDAnswered134NivenWhizJanuary 25, 2018
POC - Oracle Chat Bot or Virtual Assistant Integration in...Answered455senthil Kumar T DRookieJanuary 23, 2018
Chat avatar - change to male avatarAnswered100%356Terri MeyersExplorerJanuary 18, 2018
Chat Availability AlertAnswered100%4156Amber EbertRookieJanuary 16, 2018
Controling when Chat Transcripts are sent.Answered4402Michael BishopExplorerJanuary 16, 2018
Chat spell checkAnswered451Right Click After Highlight.JPGAmmar AldaffaieSpecialistJanuary 12, 2018
Is there a way to automatically terminate chats for the...244Kristine TannertApprenticeJanuary 12, 2018
Assign a Chat in queue to an agent?Answered100%550Kwabena AdjeiExplorerJanuary 5, 2018
Create a rule to hide a chat queueAnswered100%574Leonardo SantosExplorerJanuary 3, 2018
How does call routing chat?Answered100%234Leonardo SantosExplorerJanuary 3, 2018
create an anonymous chatAnswered447prashanth bandlamudiJourneyerJanuary 2, 2018
Change position of Chat status barAnswered131Shilpa SureshExplorerJanuary 2, 2018
Can I change the CHAT_GREETING_MSG?Answered264Monica ValoisWhizDecember 21, 2017
How do you measure Agent Chat Productivity in your...586Ajay JohnWhizDecember 21, 2017
ConditionalChatLink for specific queue IDAnswered100%371Mustafa ZubaidiJourneyerDecember 21, 2017
How to link incidents data and co-browse IDAnswered351Aki TanakaRookieDecember 18, 2017
Can I delete the option "Transfer Agent"Answered434Monica ValoisWhizDecember 15, 2017
Manage Emojis in Chat session (agent & customer...Answered100%155Christine MetzWhizDecember 8, 2017

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